OUR FOCUS:
Our company began over a decade ago with a commitment to provide a unique, individualized approach to learning that would enable students of all ages to achieve greater success in the classroom and in life. We currently own and operate 8 Sylvan Learning Centers in Missouri, Illinois and Arkansas, offering customized programs in Reading, Math, Writing, Algebra and College Prep. OUR ACHIEVEMENTS:
All of our Sylvan Learning Centers have been certified by the NCA (North Central Association of Schools and Colleges) and by CITA (Center for International and Transregional Accreditation). This official recognition signifies a high degree of academic and professional standards, and allows us to deliver courses for credit and issue transcripts to public and private schools. Stanley Learning Systems has also distinguished itself with the following awards: - 1994: Missouri Small Business of the Year
- 1998: Sylvan Excellence in Operations Award
- 2002: Sylvan Excellence in Operations Award
- 2003: Chamber of Commerce Small Business of the Year
CONTRACT SERVICES
We are currently on the list of providers for public schools in Missouri, Illinois and Arkansas regarding No Child Left Behind and other specialized educational services that are available for contract by schools. For more information, click on the link above entitled “How We Work With Schools”, or contact our Director of Contract Services, Dr. Barbara Clark, at bclark@stanleylearning.com. PROMETRIC AND TECHNOLOGY TESTING FACILITY
In addition to learning centers, Stanley Learning Systems, Inc. operates a Prometric and Technology testing center in Jefferson City, Missouri which delivers computer-based professional licensing and certification exams to adults. For more information or to schedule a test, contact the center at 573-636-2485. OUR OBJECTIVE
We don’t want to be the biggest call center, we just want to be the best call center! Our objective is to serve a select group of learning centers that want a personalized, teamwork approach to handling client inquiries. To do this, we invest extra time upfront to establish a high level of communication and understanding between learning centers and call center personnel. Our entire focus is to help our client centers achieve their goals. WHAT WE OFFER: • Toll-free number for transferring calls
• Accurate counting of every inquiry
• Timely contact and follow-up of all inquiries
• Complete five-step follow-up process
• Rapid response to e-mail inquiries
• Warm, caring counselors that are professionally trained
• Weekly and monthly reports
• Customized mailings
• Excellent conversion rates on qualified inquiries
OUR TRAINING
Our counselors receive their initial training onsite at a local Sylvan Learning Center. This gives them hands-on knowledge of programs, assessment processes, enrollments and parent conferences. In addition, our call center directors have been through Sylvan’s corporate Sales Excellence program and provide ongoing training and coaching to each counselor. CONTACT US
For more information on how we can be a partner in your center’s performance, contact Erin Martin, Client Relations Manager, at 573-636-8474, toll free at 866-237-1939, or by e-mail at emartin@stanleylearning.com. | 
